In this third instalment of our Recommended Research Papers series, I have included a collection of six articles. All of them have piqued my interest as they tackle some extremely pertinent issues in our industry.
Cleanroom technology is an evolving industry. Most facilities have pre-existing guidelines and protocols on decontamination products, techniques and regulatory measures; but these are based on lessons learned through retrospective research or actual cases of accidental contamination.
Maintaining a validated cleanroom is undoubtedly the best way to ensure the highest standards in your controlled environments. It demonstrates that your facility was designed to meet stringent compliance and that you also regularly test and monitor airborne particulate levels, surface particulate levels, viable microbial particulates, relative humidity, differential pressure, temperature and more.
Now and again I get some unusual requests as part of my job. One was a request made by Tim Sizer, Regional QA Officer for NHS QA South West. He approached me towards the end of the APDM event at Leeds and Bradford University in July 2017. Tim asked me to find out more information about the reason dilution was recommended as the best way to neutralise alcohols. The explanation was slightly more complex than that but it will take me too long to explain!...
As tragic events like the NECC meningitis outbreak have shown, maintaining a sterile cleanroom is a complex process that requires continual evaluation. It must keep up with the challenges of keeping out a complicated external environment, be resilient to evolving microbial threats, meet strict environmental standards and still offer a safe place in which humans can work.
Our first edition of Recommended Research Papers for Cleanroom Operators gathered quite an audience. Thanks to each of you who responded to our call for recommendations for this and future editions.
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The UK's Institute of Customer Service (UKCSI) annual report on The State of Customer Satisfaction in the UK has been published, and the Cherwell team got to take a look. The responses of this year’s survey, the first since the Brexit referendum, led to a steady lift in the customer satisfaction index. Discussing the survey responses covering over 30 measures of customer experience, UKCSI Chief Executive, Joanna Causon says: